1. Introduction

• Battuta App is committed to protecting the privacy of users and ensuring the security of their personal information.

• By using the application, you agree to the collection and use of your data in accordance with this policy.

2. Collection of Personal Information

• Information provided by the user when creating an account (such as name, email, and phone number).

• Information necessary to perform services such as reservation details, financial data, and passport details.

• Geolocation data to improve reservation services and local recommendations.

3. Use of Information

• Providing application services including:

• Hotel reservations: Checking room availability and confirming reservations.

• Flight reservations: Completing and confirming ticket reservations.

• Visa and Umrah: Providing support in processing requests and ensuring that the required documents are completed.

• Tours: Organizing appointments and tour schedules.

• Battuta Discounts: Customizing offers and discounts based on user preferences.

• Improving the user experience and customizing content based on behavior and interests.

• Sending updates and notifications related to reservations or special offers.

4. Sharing Information

• Your data will not be shared with third parties except in the following cases:

• With service providers such as hotels, airlines, and travel agencies to ensure the implementation of the reservation.

• In legal cases required, such as compliance with local regulations.

5. Information Security

• User data is protected using advanced encryption technologies.

• Security systems are periodically reviewed to ensure data protection.

6. User Rights

• Access to your personal data and correct it if it is inaccurate.

• Request deletion of your personal data when it is no longer needed to provide services.

• Control notifications sent from the application.

7. Cookies

• The application uses cookies to improve the user experience, such as remembering login or providing personalized recommendations.

8. Privacy Policy Updates

• This policy may be updated from time to time, and users will be notified of changes via the application or email.

9. Contact Us

• For any inquiries or complaints related to the Privacy Policy, you can contact us via email: info@battuta-agency.com

10. User Consent

• By using the application, the user acknowledges that he has read, understood and agreed to the Privacy Policy.